How to Fix No Network or Phone Off on Life360

Life360: Essential Location Tracking for Loved Ones

Life360 has become indispensable for many families, providing a reliable method to track the location of your loved ones, ensuring their safety and well-being. However, encountering the “No Network” or “Phone Off” notifications can be unsettling, as it disrupts the connection and creates uncertainty. This comprehensive guide will equip you with the necessary knowledge to troubleshoot and resolve these issues, ensuring uninterrupted peace of mind.

How To Fix Life360 Not Updating Location?

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What Causes “No Network” or “Phone Off” Errors?

There are several factors that can contribute to these errors:

Network Issues:

Poor mobile network coverage in the area where the device is located
Connection issues with the service provider
Temporary network outages

Device Issues:

Airplane mode accidentally turned on
Power-saving mode interfering with GPS or cellular connection
Software glitches or updates affecting the device’s functionality

life360 shows no network or phone off - Evelynn Mcallister

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Other Factors:

GPS malfunctions
Internal hardware problems
Physical damage to the device

Troubleshooting: Step-by-Step Guide

1. Check Network Connectivity:

Confirm that the device has sufficient mobile network connectivity. You can do this by checking the signal strength icon or manually enabling and disabling Airplane mode. If the device struggles to pick up a signal, try moving to a different location with better coverage.

2. Disable Power-Saving Modes:

Power-saving modes, while essential for preserving battery life, can interfere with the device’s ability to transmit location data. Ensure that any power-saving features are disabled or set to a less restrictive mode that allows for continuous location updates.

3. Verify GPS Functionality:

GPS is essential for accurate location tracking. Confirm that the device has GPS enabled and has access to the sky. Check the device’s quick settings or the “Location” tab in the settings menu to verify GPS functionality.

4. Restart the Device:

Restarting the device can resolve software glitches or corrupted files that may be causing the issue. Shut down the device completely, wait for a few seconds, and then power it back on.

5. Update Device Software:

Regular software updates address device issues and improve system performance. Check for any pending updates in the device’s settings and install them to ensure optimal functionality.

6. Check App Permissions:

The Life360 app requires certain permissions to function properly. Ensure that the app has access to your location, cellular data, and app notifications. You can verify and modify app permissions in the device’s settings.

7. Contact Life360 Support:

If none of the above steps resolve the issue, contact the Life360 support team. They can provide additional technical assistance and troubleshoot other potential causes that may be impacting the location tracking.

Tips and Expert Advice

Consider a Bluetooth Tracker:

For elderly or vulnerable individuals, it’s recommended to carry a Bluetooth tracker as a backup in case their phone runs out of battery or is temporarily lost. These trackers can be paired with a smartphone and monitored through a designated app.

Monitor Device Battery Life:

Regularly check the battery life of the device to ensure it doesn’t run out of power at critical moments. Consider using portable chargers or power banks to keep the device charged.

Educate Family Members:

Communicate the importance of keeping devices charged and connected to the network with family members. Encourage them to avoid switching to Airplane mode or enabling aggressive power-saving settings.

Frequently Asked Questions (FAQs)

Q: Why is my phone’s location not updating on Life360?
A: Check for network connectivity, GPS functionality, and app permissions. Ensure that the device is not in power-saving mode.

Q: How do I troubleshoot the “No Network” error?
A: Verify network connectivity by checking signal strength, disabling Airplane mode, and moving to an area with better coverage. If necessary, contact your service provider.

Q: Can I use Life360 without a cellular network connection?
A: Life360 requires an active cellular data connection to transmit location data. However, a GPS-enabled tablet with a data plan can be used as an alternative.